919-618-3046
Stay Connected With Us
Sparrow Behavioral Health has updated how our clients can communicate with us!
Below is a quick guide to help you reach the right person faster and get the support you need.
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For scheduling, rescheduling, or canceling appointments (both new and follow-up), please email us at: appointment@sparrowbh.com
Our scheduling coordinators are ready to assist and will respond within 1–2 business days. -
New clients can book online once their intake paperwork is complete.
To complete Intake Paperwork click here!
Existing clients can schedule/reschedule their appointments online!
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Need a refill or have a question about your prescription? Contact our team at: meds@sparrowbh.com
Please include your name, date of birth, medication name, and pharmacy. We’ll confirm your request and let you know if a follow-up appointment is needed before refilling. -
For questions about your balance, payment receipts, or superbills, please reach out to: billing@sparrowbh.com
We’ll be happy to clarify charges or provide documentation for insurance reimbursement. -
Not sure where to start? For all other non-urgent questions, you can email us at: info@sparrowbh.com
We’ll make sure your message gets routed to the right person on our team.
What to Expect?
Most inquiries are responded to within 1–2 business days.
Emails are monitored during regular business hours.
Please do not use email for urgent or emergency matters.
Thank you for partnering with us in your care. We’re excited to offer a more streamlined and supportive communication experience.