Clients

As a new or returning client, we’re here to support you. Choose an option below to begin.

New Clients

Get Started!

Start the process by filling out our Intake Paperwork. Once completed we will contact you about scheduling your first appointment.

Existing Clients

Thank you for choosing us again!

We’ve made appointment scheduling even easier!

Have Questions? We Have Answers

  • EMAIL: appointment@sparrowbh.com

    CALL/TEXT: (919) 618-3046

    ONLINE: Book Now

    *Email us if you need an appointment in the next 5 days

  • Need a refill or have a question about your prescription? Contact our team at: meds@sparrowbh.com

    Please include your name, date of birth, medication name, and pharmacy.

    We’ll confirm your request and let you know the status.

  • For questions about your balance, payment receipts, or superbills, please reach out to: billing@sparrowbh.com

    We’ll be happy to clarify charges or provide documentation for insurance reimbursement.

  • Not sure where to start? For all other non-urgent questions, you can email us at: info@sparrowbh.com

    We’ll make sure your message gets routed to the right person on our team.

  • You are either not in our system or you are using an email that is different than the one we have in our system.

    Find a confirmation email from us (that is the email we have on file). If you have issues, email us for an invite.

    • Check your upcoming appointment

    • See which prescriptions were sent for you

    • Pay your bills
      Download super bills for out-of-network claims

  • The system automatically gives access to the portal for existing clients (clients in our system).

    If you see this message - you are a new client or we have a different email or name in our system. Please contact our office so we can help resolve this.

    New clients will gain access to the portal once they have an appointment booked.

Get In Touch

Do you have a non-urgent inquiry for our team? Fill out this form and we will be sure to get back to you as soon as possible. If you have a specific question about medication, billing, etc. go to our Contact Us page for more information.

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